Privacy Policy

prmta runs a wellness and face-yoga companion through our mobile apps and the website prmta.ai.

This Policy applies when you create an account, sign in (including with Google), use scans or chat, practice in the app, download the app, or visit our marketing and legal pages.

Service operator: prmta · Privacy contact: support@prmta.ai

What we collect depends on how you use prmta:

Account and identity — phone number and/or email, one-time codes, Google account identifiers if you choose Google sign-in, and profile details you provide (such as name, age range or birth year, gender, and preferences).

Photos and media — face photos and food photos you capture or upload for scans, plus an optional profile photo.

Product activity — scan reports and history, exercise or plan interactions, reminder settings, coaching messages you send, support tickets, and similar in-app activity.

Device and technical data — device type and OS, app version, language, push-notification tokens, diagnostics needed for reliability and security, and standard server logs (for example IP address and timestamps).

Purchases — subscription tier, billing cycle, and store transaction metadata from Apple, Google, or another payment partner. When a store or processor handles checkout, we do not store full payment card numbers on prmta servers.

Website — limited technical logs when you browse prmta.ai, used for security and performance. We do not place third-party advertising cookies on these legal pages.

Face and food scan features process images you provide so we can create wellness-oriented insights, history, and practice suggestions for your account.

Use clear photos of yourself for face features, or of your own meal for food features. Do not upload images of other people without permission, and do not upload images of children.

Camera and photo-library access are requested only when you start a scan or choose a profile photo. Notification permission is used for reminders and service alerts you enable.

We do not sell your photos and we do not use them as advertising creative. Face analysis in prmta supports wellness and face-yoga guidance. It is not a biometric unlock for your phone, and it is not a medical or dermatology diagnosis.

We use information to create and secure your account, verify sign-in, and prevent abuse; to run scans, reports, practice tools, plans, reminders, and coaching chat; to process subscriptions and show what your plan includes; to answer support requests; to keep the product reliable and safe; to send necessary service notices and optional reminders you turn on; and to comply with law and our Terms of Service.

prmta is a wellness and educational companion. Scans, reports, chat suggestions, and food insights are informational — not medical advice, diagnosis, treatment, or a replacement for licensed care.

We do not sell your personal information.

We share limited data with trusted processors that help us run prmta — for example cloud hosting, email or SMS delivery, push notifications, Apple and Google billing, and AI providers that power scan or chat features under contracts that limit use to providing the service. We may also share information with advisors or authorities when the law requires it, or to protect users and the platform.

If you sign in with Google, Google’s terms and privacy policy also cover the authentication data Google processes.

Information may be processed or stored on servers in more than one country. When personal data moves across borders, we use safeguards required by applicable law — such as contractual protections with processors — to help keep that information protected.

We apply technical and organizational measures suited to the risk, including HTTPS/TLS in transit, access controls, and session protections such as idle sign-out.

No online service is perfectly secure. Please protect your device, never share OTP codes, and sign out on shared devices.

We keep personal information only as long as we need it to provide the Service, meet legal or accounting duties, resolve disputes, and prevent fraud — then we delete or anonymize it where we reasonably can.

Scan history, chat content, and profile media usually stay while your account is active, unless you remove them in the product (where available) or request account deletion. Billing records may be kept longer when tax, accounting, or store rules require it.

Depending on where you live, you may have rights to access, correct, delete, or export certain personal data, or to object to or restrict some processing.

In the app you can update profile details where available and manage reminder preferences. On your device you can change notification permissions. For access, correction, or export requests, use in-app Support or email support@prmta.ai.

If you bought a subscription through Apple or Google, cancel or manage billing in that store’s subscription settings as well.

prmta is not directed to children under 13, or under the higher minimum age your country requires. We do not knowingly collect personal information from children. If you think a child created an account or uploaded photos, email support@prmta.ai and we will take appropriate steps, including deletion.

prmta offers educational face yoga, wellness tracking, and informational scan insights. It is not a medical device and does not diagnose, treat, cure, or prevent any disease or condition. For medical, dermatology, or nutrition decisions, speak with a qualified professional.

Privacy, support, and account-deletion requests:
Email: support@prmta.ai
Website: https://prmta.ai
In-app: Support / Help
Account deletion section: https://prmta.ai/legal/privacy-policy#lg-section-deletion

Include enough detail to verify your account. Never send passwords or OTP codes.